Website Support Plans
Why do I need additional support for my website?
As we have moved away from simple static webpages of the turn-of-the-century to the dynamic database-driven content management systems of today, I liken the experience to progressing from a horse-drawn buggy to a shiny new automobile. Old webpages could be parked online like you might store an old wagon in the barn. But our new websites need regular maintenance to prevent security risks and data loss. Just as we expect to pay attention to timely oil changes and tune-ups on our cars to maintain our investment, our websites need regular attention also.
The Internet is constantly changing and in order for your website to continue to render properly in new browsers, play well with new software, and remain secure from hackers, code must be updated regularly. Did you know that a new WordPress update is being released every 50 days on average?
I think that updating and backing-up your WordPress website or blog is like eating healthy or exercising regularly. It is vital to the health of your site:
- To remove website vulnerabilities and reduce security risks.
- To insure that your website works properly on different browsers like Internet Explorer, Firefox, Safari, and Chrome.
- Because Search Engines value FRESH content.
- Because broken links and pages hurt your search placement.
In these challenging economic times, outsourcing your website maintenance offers you much more for your money. Whether your website requires an occasional update or ongoing weekly changes, we have a solutions to keep your website up-to-date and accurate with fresh content. Our cost-effective Website maintenance plans are designed to keep your site healthy and secure plus to inspire business growth while fitting your budget. Let us update your software, make changes to your Website content, manage your online store, find & fix problems and backup your website.
What does your web support and maintenance include?
Full weekly backup copy of your website
WordPress updates as they become available
Monthly plugin updates
Product changes or additions
Updates to calendar or upcoming events
Photos, graphics, graphs, and charts updated
Text re-writes or edits
Monthly detailed invoicing
Communication by phone or email 5 days a week
Friendly, personal service.
What are the Benefits?
Economical and convenient – instead of hiring a full-time IT person or expecting an existing employee to learn on your time.
Your website maintains it quality with professional edits.
Some examples of how our clients use their website maintenance package support hours:
Making updates and new website development
Updating company directories and staff profiles
Adding recent company news to website
Creating new web pages with new products or services
Updating product pricing and sales
Adding promotions to the website
Updating hours of operation, schedules, and contact information
Changing an address or contact information
Enhancing existing website content and pages for SEO
Adding new images and content to your website
Performing website updates and backups
Fixing bugs or errors on your website
Performing offsite local backups for you
Reviewing link structure and sitemap
Analyzing website for broken links
SEO optimizing images and tags for search engines
and More!
Our rate for website technical support is $85-$150/hour, any work which may exceed your monthly support hours will be charged accordingly.
Essential
- Automatic Daily Backups
- Weekly & Monthly Reports
- Malware Scanning
- Continuous Security Monitoring
- Secure Cloud and Local Storage
- Monthly Theme Updates
- Monthly Plugin Updates
- Uptime Monitoring
- Performance Monitoring
- Broken Link Monitoring
- Google Analytics Integration
- Email & Help Desk Support
Standard
- Automatic Daily Backups
- Weekly & Monthly Reports
- Malware Scanning
- Continuous Security Monitoring
- Secure Cloud and Local Storage
- Monthly Theme Updates
- Monthly Plugin Updates
- Uptime Monitoring
- Performance Monitoring
- Broken Link Monitoring
- Google Analytics Integration
- Email & Help Desk Support
- 1 Hour Monthly Website Edits
- Website Hosting Included
Pro
- Automatic Daily Backups
- Weekly & Monthly Reports
- Malware Scanning
- Continuous Security Monitoring
- Secure Cloud and Local Storage
- Monthly Theme Updates
- Monthly Plugin Updates
- Uptime Monitoring
- Performance Monitoring
- Broken Link Monitoring
- Google Analytics Integration
- Email & Help Desk Support
- 3 Hours Monthly Website Edits
- Website Hosting Included
- Complete Malware Removal
- 1 time manual code analysis
- Image & Media Optimization
- SSL Certificate included ($67.99 Value)
- Premium DNS
- 1000 Email Accounts
Business
- Automatic Daily Backups
- Weekly & Monthly Reports
- Malware Scanning
- Continuous Security Monitoring
- Secure Cloud and Local Storage
- Monthly Theme Updates
- Monthly Plugin Updates
- Uptime Monitoring
- Performance Monitoring
- Broken Link Monitoring
- Google Analytics Integration
- Phone, Email & Help Desk Support
- 5 Hours Monthly Website Edits
- Website Hosting Included
- Complete Malware Removal
- 1 time manual code analysis
- Image & Media Optimization
- SSL Certificate included ($67.99 Value)
- Premium DNS
- 1000 Email Accounts
E-Commerce
- Automatic Daily Backups
- Weekly & Monthly Reports
- Malware Scanning
- Continuous Security Monitoring
- Secure Cloud and Local Storage
- Monthly Theme Updates
- Monthly Plugin Updates
- Uptime Monitoring
- Performance Monitoring
- Broken Link Monitoring
- Google Analytics Integration
- Phone, Email, & Help Desk Support
- 4 Hours Monthly Website Edits
- Website Hosting Included
- Complete Malware Removal
- 1 time manual code analysis
- Image & Media Optimization
- SSL Certificate included ($67.99 Value)
- Premium DNS
- 1000 Email Accounts
Customized Plans
Call to discuss- CUSTOMIZED PLANS AVAILABLE. CALL US TO DISCUSS
- Full weekly backup copy of your website
- WordPress updates as they become available
- Monthly plugin updates
- Product changes or additions
- Updates to calendar or upcoming events
- Photos, graphics, graphs, and charts updated
- Text re-writes or edits
- Monthly detailed invoicing
- Communication by phone or email 5 days a week
- Friendly, personal service.